Crime Prevention

Criminals know very well that we are all creatures of habit, and they will exploit those habits to commit both violent and non-violent crimes against you. It's a simple concept to the criminal, when you become habitual in your day-to-day routines and lifestyle, you also become predictable. When you become predictable, you stand a much greater chance of becoming a victim.

The first and most important item to put into effect is Prevention. Many of the following suggestions seem to be common sense, but are ignored by many. In most cases you are in control of the circumstances in which you place yourself. Just by being aware that you are a potential victim of a personal crime is the first step toward prevention.

Probably the least expensive measure you can take to protect yourself against crime is to incorporate "security conscious" habits into your daily routine and lifestyle that make you and your family less vulnerable. The best prevention is Precaution. A basic rule is to stay alert to your surroundings. Trust your instincts. If you feel uncomfortable in a place or situation, leave.

What you should know first:(click on each link to go to the info)

• Key-Related Situations
• Characteristics of Predators
• When it's time to fight for your life!
• In The Home
• For Your Children
• In Your Car
• Carjacking
• City Streets
• While Walking
• While Shopping
• While On Vacation
• Crime Prevention for various Career Fields
• Workplace Violence
• Bomb Threats
• Bank Employees
• Child Development Staffs
• Cosmetologists & Salons
• Health Care Staffs
• Real Estate Agents
• Sorority Groups

Key-Related Situations

• 90% of violent attacks occur in key-related situations. You are in a key-related situation anytime you are traveling to or from common everyday destinations. You are considered to be in a key-related situation until you have been inside your own home for 2.5 minutes.

  Businesses such as post offices, hospitals or health care institutions, schools, banks, grocery stores, the mall, health spas, or possibly your own place of employment, are all considered to be key-related situations. These places are categorized this way because they are like big revolving doors, people are always coming in and going out.

  Traveling to and from your home, car, grocery store or mall, bank, to and from work, walking or jogging, using an ATM, and picking kids up from school are excellent examples of key-related situations.

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Characteristics of Predators

• Predator #1:
  This is the bad guy who does not know his target. Many people believe this particular type of predator will normally just reach out, grab his target(s), and throw them in the car, truck, or van. In fact, most of these predators will spend a brief moment trying to gain their victim's sympathy, trust, or both.

  Predator #2:
  This is the bad guy who knows his target beforehand. This type of predators is responsible for 78% of sexual assaults that occur nationwide. Many times victims know their assailants through mutual acquaintances or friends. Sometimes, the victim doesn't know the predator, but the predator knows them.

  In the year 2001, while giving a seminar in East Texas, we met a school teacher whose husband is a psychiatrist that specializes in dealing with registered sex offenders in the Bryan-College Station area. She expressed to us that many of these sexual offenders actually plan their attack 6 to 12 months in advance before they ever commit the crime. These criminals gather as much information about their target as possible, including where they live and work. If the predator knows where you live, he can ultimately figure out when you're home alone. This is why 42% of sexual assaults in this country are committed inside the victim's home.

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When it's time to fight for your life!

• If the attacker wants your money, give it to them!

  If it's a carjacker, give them the car!

  If the attacker tries to move or transport you, they are trying to take you to a second crime scene. It is now time to fight for your life!

  Some people ask, "If they're pointing a gun at me and demanding that I get in the car with them or they'll shoot, what should I do?" If the attacker would shoot you in a parking lot or similar location before they had what they wanted, do you think they would have any hesitation or reservation about shooting you 10 miles outside of the city when it's just you, them, and the gun? It is now time to fight for your life!

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Additional Crime Prevention Information:

In The Home

• Crime Prevention tips for in and around your home.
  • Keep a non-lethal weapon in a convenient location near your doors and near your bed.
  • Always keep your doors and windows locked. Be certain to double-check them at night. Also remember to keep gates locked in your back yard.
  • Invest in solid doors and good quality locks on doors and windows. This includes all sliding glass doors as well. Make it not only difficult but also time consuming for a burglar to gain entry.
  • Whenever you go outside, lock the door and take the key with you, even if you are just stepping next door or out mowing the back yard.
  • Do not take your garbage out late at night unless someone is watching you.
  • If you happen to hear dogs barking or loud noises, such as breaking glass, do not investigate yourself. Call the police or 911.
  • Don't open your door when the bell rings or someone knocks, unless you have identified who is there. A door view is a good idea for identifying visitors.
  • If a stranger asks to use your telephone, do not let them in. You can offer to call someone for them if it's an emergency.
  • Never hide a key over the doorframe, under a doormat or in a flowerpot. Thieves know all the good hiding places.
  • Leave outside lights on if you will be coming home after dark and be sure to have your keys in your hand and ready to use.
  • If you find that a door or window has been forced open while you were away, be as quiet as possible and LEAVE. Use a pay phone, cell phone, or a neighbors phone to call the police.
  • Never discuss that you live alone or that your husband or roommate is out of town. Be sure to teach children how important it is to keep that part of your lives private. This should not be discussed at schools, in stores, etc.
  • Women who live alone should not put their first name on mailboxes or in their phone listings. Use a last name and first initial only.
  • Only use a phrase such as "We cannot come to the phone right now." on your answering machine. Again, do not advertise the fact that you live alone.
  • Don't put valuables where they can be seen from the window, especially items that can be easily carried.
  • Be sure your garage door can be secured. Do not leave it open when you are away; an empty garage broadcasts your absence.
  • When you aren't home, use a timer set to turn interior lights on and off at varying intervals as though your home was still occupied.
  • Don't keep large amounts of cash or really valuable jewelry around the house.
  • Try to plant thorny bushes under all of your windows. Trim any trees or shrubs near doors and windows to eliminate hiding places for would-be thieves.
  • Invest in a good security system along with motion sensor lights installed out of reach. Lighting is a proven crime deterrent.
  • Don't leave ladders outside. Keep any tools that could be used to break in your home safely locked away in a garage or shed.
  • Get a barking dog or "Beware of Dog" signs. If you own a dog and go out of town, have someone come in and care for your dog in your home.
  • Engrave all valuables such as stereos, microwaves, video cameras, with your driver's license number or social security number. (Engraving tools are usually available through your local law enforcement agency or hardware store.) Videotape the contents of your home. Keep the video and the list of all valuables in a safe place, such as a safety deposit box.
  • Report suspicious activity to the police. You know your neighborhood best.
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For Your Children

• We cannot be with our children 24 hours a day, so it is our duty as parents to teach our children (at a young age) every possible method of crime prevention. Children should be taught crime prevention in order to help protect themselves in the years to come from the cruelties of the world we live in. When we teach such methods to children, many times they will teach other children what they have learned, helping to further reduce the chances of more innocent kids being victimized. It is good to encourage them to do so!

  Recent reports suggest that children of all ages are in more danger than ever before of becoming the victims of a variety of heinous crimes. Such crimes will undoubtedly leave emotional and/or physical scars that last a lifetime. The following statistics confirm this alarming truth.

  • 85% of all children who are vicitimized by crime know the predator(s).
  • 50,000 children (on average) are reported missing every year.
  • 1 our of 4 children are victims of inappropriate sexual conduct.
  • 20% of sexual abuse cases against children are committed by family members.

  The following crime prevention tips should help your children better understand personal safety.

  • Always make your children carry identification with them at all times. Provide them with a laminated card that has their full name, age, address, contact phone numbers in case of an emergency (yours and other relatives or friends both at work and at home), social security number (if they have one), blood type, allergies to medication, physicians name, address, and phone numbers. This is the minimum information that should be included on such a card. Many communities have free identification programs available to all children. We highly suggest that you use this type of service to help register and protect your children. Call your local police department to get information about any programs in your area.
  • Teach your children how to use the telephone to dial 911 and what to say when the dispatcher answers the call. If you do not have 911 service in your area, keep the number to the police station next to the telephone and tell your children why that number is there and how to dial that number in case of an emergency.
  • Have passwords for your children that are used between you and your family only in emergencies.
  • Tell your children that if they are ever confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention and response.
  • Do not use scare tactics on children. Statistics prove they do not work. Instead, talk to your children about the numerous hazards and dangers that are present in our society.
  • Explain to your children that they are ultimately responsible for their own safety, especially when you are not around to help. This will most likely help them gain more responsibility and further assist them in taking control of their own security.
  • Make children aware of their own instincts and senses. Children can sense danger at very young ages. Studies show that children between the ages of 3 to 5 are able to think for themselves, place judgement, and know right from wrong.
  • Show children how to ask for help. Tell them who they can ask for help and that it is always OK to ask for help in any situation. Encourage them to act on any instinctual need (their inner voice) they may have to express their feelings. Children who are encouraged to speak their feelings, have a much better chance of stopping abuse before it happens.
  • Warn your children about strangers, and why they are not to interact with them at all! Explain to your children that a stranger is ANYONE they do not personally know.
  • Predators test children to see how trusting their potential victims might be toward them. Predators can be very patient, talking to a child several times trying to gain trust before actually committing their crimes.
  • Demonstrate to your children what methods and tactics predators will use to gain a child's trust, and eventually lure them into a trap. Explain that a stranger will try to gain their trust by asking for help, (such as finding their lost dog or something similar), try to bribe them with candy or toys, act like they are in trouble and need assistance, or anything else to appeal to a child's sincere and helpful nature.
  • Explain that when a child offers resistance to a stranger, they (the predator) will often use phrases like "I thought you liked me", or "I though we were friends" to make the child feel guilty about resisting. If your children know these tactics beforehand, they are much more likely to resist since they know what to expect.
  • Instruct your children to tell someone immediately that they have been approached by a stranger, and to ask that person to report the incident to the police. Suggest that your children take notice of the stranger's identifying characteristics such as hair color, eye color, body shape, height, name, clothing, shoes, tatoos, etc. If the stranger is driving a car or riding a bike, tell your children to notice the color, make, and model if possible.
  • At young ages, children understand touch and affection. Explain good touching and bad touching to your children. Show them where on their body it is OK to touch, and where it is not OK to touch. An example of good touching is when MOM and DAD hug and kiss them. Bad touching is when other people (especially people they don't know) do similar things, or worse. Be certain they know to report any bad touching to you immediately, and not to be ashamed or scared to do so.
  • Many predators, after they have abused a child, will either threaten to hurt the child or the child's parents if they tell anyone about the incident(s). Predators will also tell their victim(s) that no one will believe the child's story, and that they will get in trouble for telling anyone. Explain this to your children and make them understand that nothing bad will happen if they tell the truth about bad things that have (or could) happened to them.
  • If your children know the lies and deceptions that a predator will use to persuade their victim to remain silent beforehand, there is a very good chance that they will not be afraid to report the incident afterwards. This is true because they will already know what to expect when it happens, ignore the threats, and report the incident(s) anyway.
  • Help your children to become more observant. Tell them to pay attention to who is home or has lights on when walking to and from school or friend's homes.
  • If a child sees someone sitting in a parked car, be sure they know to stay away from it and not to stop to talk to anyone they do not know.
  • Remind them not to open the door to anyone, or let anyone on the phone know that they are home alone.
  • Teach your children about non-lethal weapons and how to use them.
  • Let them know why you feel you need the weapon, where it is kept and how to use it. They must understand that it is there to protect you and them and that it isn't a toy. Give them a brief demonstration. Once they are informed the chances of them playing with it or having an accident are unlikely.
  • Remember, it will not harm them, but could save their lives.
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In Your Car

• Crime Prevention tips for you when you're in your car.
  • You should purchase and learn to use an effective non-lethal weapon for your personal defense.
  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • Before entering your car, be sure to look under and around your car. Check the front and back seats thoroughly.
  • Keep your windows and doors locked at all times and keep your car in gear while at stop signs or red lights.
  • Travel on well-lighted, populated streets whenever possible.
  • If you think you are being followed, do not drive to your house or stop in a deserted area. Drive to the police station or some other place with a lot of people who can see and hear you.
  • When you park your car, try to be sure that there will be plenty of light if you will be entering after dark.
  • If you are confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention.
  • Join an auto club such as AAA, Shell, or Sears. If you have trouble while on the road, raise your hood, put out signs if you have them and stay in the car with the doors locked. Do not get out unless someone you know arrives to help. If strangers stop, keep your doors locked and ask them to call a tow service or the police.
  • Stay alert, use good common sense, and follow your instincts.
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Carjacking

• Stealing a car by force has captured headlines across the country. Statistically your chances of being a carjacking victim are very slim. Preventive actions can reduce the risk even more.

  Why is Carjacking a Problem? No one knows for certain, but some explanations include:

  • It's a crime of opportunity - a thief searching for the most vulnerable prey. Sometimes it's the first step in another crime.
  • For some young people, carjacking may be a rite of passage, a status symbol, or just a thrill.
  • Cars, especially luxury ones, provide quick cash for drug users and other criminals.
  • Sophisticated alarms and improved locking devices make it harder for thieves to steal unoccupied cars.
  • It's easy to buy, steal, or barter for guns in this country. And a pointed gun makes a powerful threat.
  • More teens and adults commit crimes of violence than ever before.
  • Intense media interest may have created "copycat" carjackers.
  • Most local and state criminal codes don't define "carjacking." It's reported as either auto theft or armed robbery. This means that no solid statistics exist on time, place, and victims. Though carjacking can occur anytime, many appear to take place during the late night hours.
  • Carjacking isn't just a problem in large cities - it happens in suburbs, small towns, and rural areas. Carjackers look for opportunity. They don't choose victims by sex, race, or age.

  What do carjackers look for?

  • Intersections controlled by stoplights or signs. Garages and parking lots for mass transit, shopping malls, and grocery stores. Self-serve gas stations and car washes. ATMs (automated teller machines) - both drive-up and walk-in types. Residential driveways and streets as people get into and out of cars. Highway exit and entry ramps, or anyplace else that drivers slow down or stop.
  • The "Bump and Rob" scam works like this. A car, usually with a driver and at least one passenger, rear-ends or "bumps" you in traffic. You quickly get out to check the damage and exchange information. Either the driver or one of the passengers jumps in your car and drives off. If you're bumped by another car, look around before you get out. Make sure there are other cars near yours. Check out the car that's rear-ended you and who's in it. If the situation makes you uneasy, memorize or jot down the car's tag number and description; signal the other car to follow you. Drive to the nearest police station or to a busy, well-lighted area. If you do get out of the car, take your keys (and purse or wallet if you have one) with you and stay alert.

  If It Happens to You...

  • If the carjacker threatens you with a gun or other weapon, give up your car. Don't argue. Your life is worth more than a car.
  • Get away from the area as quickly as possible.
  • Try to remember what the carjacker looked like - sex, race, age, hair and eye color, special features, clothes, etc.
  • Report the crime immediately to the police. Take Action!
  • Work with Neighborhood Watch groups, law enforcement, automobile clubs, and other concerned groups to get the word out about carjacking prevention. Try a special flier, a community forum, or posters.
  • Ask your insurance agent or company to put carjacking and other auto theft prevention information in notices and bills.
  • Place carjacking prevention fliers or brochures in the waiting rooms or dealer service departments, auto repair shops and gas stations.
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City Streets

• The following list of "safeguards" will help protect you on city streets, and may even save your life!

  • You should purchase and learn to use an effective non-lethal weapon for your personal defense.
  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • When leaving home, make sure that all doors and windows are locked-including the garage door.
  • Watch for loiterers and do not carry large sums of money.
  • If possible, travel with another person. This is especially true after dark.
  • When carrying a purse, women should have only three or four one-dollar bills placed inside. Credit cards, currency, driver's license, keys and jewelry should be carried in a coat, sweater pocket or concealed on your person to reduce the opportunity of large losses. If you do carry a purse, don't wrap the strap around your shoulder, neck or wrist. If your purse is grabbed, a strong strap will not yield easily and you may be injured. Some purse snatch victims have been thrown off balance and have received concussions, broken hips, arms or legs. Don't carry anything more valuable than you can afford to lose. Always leave all unnecessary credit cards at home. When you shop and carry a purse put it in your shopping bag.
  • At night, travel only well-lighted and well-traveled streets. Avoid unlighted areas.
  • Walk in the middle of the sidewalk and never loiter in deserted areas.
  • Never hitchhike or accept rides from strangers.
  • Walk on the side of the street nearest to oncoming traffic. If accosted by someone in a car, run in the direction opposite the way the car is traveling.
  • Beware of people who approach asking for directions and keep a polite but safe distance away.
  • A good suggestion for men is to carry a second wallet containing a few $1.00 bills and old expired credit cards, which are normally destroyed or discarded. If confronted at knife or gunpoint, give the criminal the second wallet and concentrate on a good physical description to help the police in making the arrest.
  • Upon returning home, particularly after dark, do not linger at the entrance of your residence. Make a quick check for mail or newspapers and enter immediately. If you feel something is wrong, don't enter. Go elsewhere and call for police assistance.
  • If you feel someone is following you, go to the nearest occupied residence or building and ask for assistance.
  • If you are confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention.
  • Stay alert, use good common sense, and follow your instincts.
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While Walking

• The following tips should help educate you on crime prevention when you're walking in or around your neighborhood.

  • You should purchase and learn to use an effective non-lethal weapon for your personal defense.
  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • Stay aware of what's going on around you. Pay attention to anyone who is behind you, possibly following you. Walk toward other people or a lighted area. Run if you feel you feel the need to do so.
  • Walk in familiar places so that you will know where to get help if you need it. People who are home, or businesses that are open.
  • If someone threatens you from a car, scream and run in the opposite direction that the car is traveling.
  • If you are confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention.
  • Never stop to talk to strangers or give directions, even to someone who looks "nice."
  • Walk in a confident manner, holding your purse snugly under your arm. Don't walk close to dark doorways or places where someone could hide.
  • Stay alert, use good common sense, and follow your instincts.
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While Shopping

• Crime Prevention tips while you're shopping.

  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • Park in a well-lighted area if there is a chance that you'll be returning after dark.
  • Be sure your car doors and windows are left locked after you've parked.
  • Have your keys ready when heading toward your car. Keys can be a handy weapon if needed, or put a non-lethal weapon on your key ring.
  • Keep your purse unlatched but close and hold it upside down, under your arm.
  • When carrying a purse, women should have only three or four one-dollar bills placed inside. Credit cards, currency, driver's license, keys and jewelry should be carried in a coat, sweater pocket or concealed on your person to reduce the opportunity of large losses. If you do carry a purse, don't wrap the strap around your shoulder, neck or wrist. If your purse is grabbed, a strong strap will not yield easily and you may be injured. Some purse snatch victims have been thrown off balance and have received concussions, broken hips, arms or legs. Don't carry anything more valuable than you can afford to lose. Always leave all unnecessary credit cards at home. When you shop and carry a purse put it in your shopping bag.
  • Before crossing a parking lot, visually check it out to see who is there. If someone looks suspicious, walk to the other side of the street or parking lot, or better yet, get a security guard to watch until you are safely in your car.
  • When using an ATM machine, stay alert. Don't count your money where anyone can see you.
  • When using public restrooms, again, you need to be aware of those around you. Don't go in if you feel uncomfortable or someone appears suspicious. Keep your purse and packages as close as possible.
  • If you are confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention.
  • Stay alert, use good common sense, and follow your instincts.
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While On Vacation

• Crime Prevention tips while you're on vacation.

  • If you are not traveling by airplane, carry a non-lethal weapon with you. Since the September 11 tragedy, airport and airline security will not allow any weapons to be carried onboard.
  • Your home should look lived-in, even if you are away. Never leave clues such as notes that could let a burglar know you are gone.
  • Leave one or two lights on inside and even leave a radio playing to be safe. These can be put on timers that will turn them on and off.
  • Be sure to have a friend pick up your mail, take care of your lawn and collect advertisements that are delivered while you are away. If you plan to be away for a long period of time, have the Post Office hold your mail and also put a hold on any newspaper deliveries.
  • Contact the police department and let them know how long you will be gone and where you can be reached. Also, let them know who will have a key while you are gone.
  • When carrying a purse, women should have only three or four one-dollar bills placed inside. Credit cards, currency, driver's license, keys and jewelry should be carried in a coat, sweater pocket or concealed on your person to reduce the opportunity of large losses. If you do carry a purse, don't wrap the strap around your shoulder, neck or wrist. If your purse is grabbed, a strong strap will not yield easily and you may be injured. Some purse snatch victims have been thrown off balance and have received concussions, broken hips, arms or legs. Don't carry anything more valuable than you can afford to lose. Always leave all unnecessary credit cards at home. When you shop and carry a purse put it in your shopping bag.
  • A good suggestion for men is to carry a second wallet containing a few $1.00 bills and old expired credit cards, which are normally destroyed or discarded. If confronted at knife or gunpoint, give the criminal the second wallet and concentrate on a good physical description to help the police in making the arrest.
  • If you are confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention.
  • Stay alert, use good common sense, and follow your instincts.

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Crime Prevention for various Career Fields:

Workplace Violence

In order to help ensure that your place of employment remains a safe place to work, everyone should be involved in the education and implementation of the proper policies set forth by one's employer. Everyone should understand the dangers of violence in the workplace, recognized various warning signs, and learn the correct procedures for response.

The following information may help answer some of the most frequently asked questions concerning violence in the workplace and what you should know when faced with the threat of violence. Share this information with as many people as possible - it could save lives!

• 1. What is considered violence in the workplace?
• 2. Who commits violence at work?
• 3. How can I help prevent violence in the workplace?
• 4. What are some of the warning signs?
• 5. What should I do if I notice warning signs?
• 6. What should I do if violence strikes my place of employment?
• 7. What should I do when a violent incident is over?

1. What is considered violence in the workplace?
Workplace Violence is defined as the exertion of force in order to cause physical or emotional injury, abuse, or destruction while on the workplace premises. Examples include:

• Verbal abuse and harassment (including sexual harassment)
• Destroying or damaging property
• Use of weapons
• Bombing or arson
• Stalking
• Physical aggression (slapping, kicking, punching, etc.)
• Rape
• Robbery
• Kidnapping
• Suicide
• Murder
• Threats to do any of the above

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2. Who commits violence at work?
Anyone is capable of violent behavior. However, statistics show that the people who commit violence at work share some or all of the following traits:

• A history of violence. These individuals tend to become violent repeatedly.
• A history of emotional or physical problems. Individuals who have had reoccurring emotional or physical problems, stand a greater chance of becoming violent at work.
• Use of alcohol or other drugs (especially during work hours). It is a proven fact that alcohol and other drugs greatly contribute to violence in general.
• Fascination with weapons and/or violence. Individuals who fit this category are often eager to show or demonstrate their weapons (such as a gun or a knife). Such individuals also have a tendency to talk about violence or violent acts. It is not uncommon to hear these people make threats about using violence against others.
• Family-related problems. Some individuals who have frequent problems with their relationships at home, sometimes have a tendency to result to violence at work.
• Work-related problems. Some individuals who have frequent problems or frustration as a result of work, sometimes result to violence.
• Low self-esteem. Some individuals who suffer from feeling insecure about themselves or their self-worth, are more likely to become overwhelmed by stress. The result could be a tendency for violence at work.

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3. How can I help prevent violence in the workplace?
Everyone deserves to work in a safe and secure environment. The following tips should help ensure that your workplace remains a safe place.

• Learn and follow all safety and security procedures set forth by your company or organization.
• Learn how, and to whom you should report emergencies.
• Learn how to use warning codes and signals to alert others of danger.
• Learn how to reach safety quickly from any area or section of your workplace.
• Report any suspicious person(s) or security violations to the proper authority immediately.
• Trust your feelings and instincts, they are important warning signs. Don't ignore them!
• Be courteous and treat everyone (co-workers, colleagues, customers, and/or clients) with respect. Doing so helps keep tension at a low level.
• Take any threats you experience or hear about seriously! Always report any and all threats to the proper personnel. Follow proper procedures when reporting possible violence or related problems.
• In the event of trouble or violence, always let trained security personnel or law enforcement handle the situation.
• Ask for training if needed.

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4. What are some of the warning signs?
Statistics prove that a person beginning to "lose control" will most likely show warning signs before they become violent. Learning to spot and respond to these warning signs can greatly improve the chances of a situation being defused before it escalates out of control, minimizing the risk to yourself and others.

Never assume that only certain types of people may become violent. Everyone (including visitors, customers, clients, and co-workers) has the ability to become violent, depending on the circumstances. Pay close attention to what others around you say and do. The following list should help you spot verbal and physical warning signs before they turn to violence. These signs may include:

Verbal Signs

• Use of an angry or threatening tone of voice.
• Making verbal threats.
• Making unreasonable demands.
• Talking irrationally or not making sense.
• Talking about weapons or using them for revenge.
• Cursing, shouting, or screaming.
• Defiantly challenging rules or authority.
• Making lewd, sexual, or degrading comments.

Physical Signs

• Angry looks or staring.
• Clenching of one's jaw, or fists.
• Tightly gripping objects.
• Nervous pacing or restlessness.
• Slurred speech, stumbling, staggering, or other signs of being under the influence of alcohol or other drugs.
• Signs of stress and frustration such as frequent accidents.
• Having a weapon in hand or close by.
• Drastic changes in personal habits or appearance.
• Violent gestures such as beating, pounding, or breaking objects.

Not everyone who shows the above signs will necessarily become violent. It is always good policy to be cautious and alert, in case such situations arise.

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5. What should I do if I notice warning signs?
The following tips should help guide you in case you come in contact with someone who is showing the warning signs of violence.

• Follow all safety and security procedures set forth by your company or organization. Learn all applicable policies and procedures if you do not know them already.
• Alert co-workers, law enforcement, or security immediately! Try to get help before trouble starts. Use a prearranged warning signal or code to alert others if you cannot easily call for help.
• Always try to leave yourself an escape route. Be ready to escape quickly if you must. Try to keep a safe distance and avoid letting an aggressive or threatening person back you into a corner.
• Remain calm and alert. By keeping yourself calm, you can help the other person stay calm. This does not always work, so be prepared to act quickly if needed. Listen to what the person has to say. Maintain eye contact and don't interrupt them.
• When you speak, speak clearly and concisely. Do not threaten them! Use a firm, non-aggressive tone of voice instead. Avoid using defensive words or angry gestures. Avoid arguing or accepting blame for the problem.
• If possible, give the person a graceful way out of a troubling situation by suggesting ways to solve the problem. Refer them to people within your company or organization who can help.
• If you feel it necessary, explain to them what consequences will arise out of any inappropriate behavior on their part.
• If someone is threatening you (or someone else), explain that if they continue doing what they are doing, you will have no choice but to inform your supervisor.

Back to FAQ's

6. What should I do if violence strikes my place of employment?
Almost every circumstance is unique, so your response will ultimately depend on the training you've received, your personal judgement, and the quick decisions you will be forced to make. Your goal should always be to prevent any harm to yourself or others around you. The following guidelines should assist you in making the proper decisions:

• You must take action immediately! The protection of yourself and others may depend on staying calm and following procedures outlined by your employer.
• If possible, leave the area as quickly as possible and call for help! If your employer has a security alarm, now is the time to use it.
• As soon as it is safe to do so, alert co-workers or colleagues of the situation and contact security and/or the police. Be certain you tell them who you are, who is there, what is happening, etc. Follow any instructions given to you exactly.
• If it's not possible for you to leave the area, try to the best of your ability to give the person what they want. If they want money, give it to them. Don't argue!
• Remain calm and don't make any sudden moves or gestures! Doing so will most likely keep the assailant as calm as possible. This is very important!
• In the event of trouble, always let trained security or law enforcement personnel handle the situation. Do not try to physically disarm or restrain the assailant. Instead, let them go!

Back to FAQ's

7. What should I do when a violent incident is over?
Every act of violence, whether it be physical or verbal, should be reported to the proper personnel or authorities. Always follow your employer's guidelines. Provide as much information and as many facts as possible.

Many times, violence at work is very upsetting to those involved. It is not uncommon for individuals to suffer some, or all of the symptoms listed below:

• Anxiety
• Fear
• Anger
• Grief
• Difficulty sleeping
• Difficulty concentrating

Back to FAQ's

Do not ignore or neglect your feelings. Consider seeking the professional assistance of a counselor or therapist if you suffer from any negative symptoms as a result of an incident. This is a good idea even if you were not directly involved. In some cases, assistance with locating a therapist or counselor is available through employee assistance programs. Don't be hesitant to ask for help!

Bomb Threats

• Bomb threats, whether in the work place or at home, should always be taken seriously. The following information should demonstrate the proper methods in which to respond to such threats. Always remember that your life, the lives of your family, friends, and/or co-workers may depend on every action taken when faced with this dangerous situation.

  • When you receive a threatening call, have a co-worker, relative, or friend listen to the conversation on another phone or extension.
  • Remain calm and concentrate on what you must do in the moments to come.
  • Have the caller repeat the message clearly while you write the entire message word for word.
  • Ask for the caller's name and location - you never know which individual(s) will give it to you. Law enforcement authorities claim that some perpetrators want to be caught. This is the perfect opportunity to help authorities do so.
  • Be certain that you ask the caller what the device looks like, where it is, and when it is set to detonate.
  • Always remind the caller that the bomb will most like harm innocent people, possibly even children.
  • Pay close attention to the caller's voice in order to determine their sex, accent, overall language ability, etc.
  • Listen for any backgroud noises that could help law enforcement authorities locate the origin of the call.
  • Report the threat to both the police and security personnel immediately .
  • Do not discuss the matter with anyone except your immediate supervisor.
  • Always follow your employer's guidelines or policies concerning such threats. If your employer does not have proper policies in place, strongly encourage them to do so.
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Bank Employees

• The following information should be beneficial for persons employed by Banks and Financial institutions.

  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • When you park your car, try to be sure that there will be plenty of light if you will be entering after dark.
  • If you are leaving any place at night, try to have someone watch you walk to your car.
  • Before entering your car, be sure to check the back seat.
  • Beware of people who approach asking for directions and keep a polite but safe distance away.
  • If you feel someone is following you, go to the nearest occupied residence or building and ask for assistance.
  • Upon returning home, particularly after dark, do not linger at the entrance of your residence. Make a quick check for mail or newspapers and enter immediately. If you feel something is wrong, don't enter. Go elsewhere and call for police assistance.
  • When carrying a purse, women should have only three or four one-dollar bills placed inside. Credit cards, currency, driver's license, keys and jewelry should be carried in a coat, sweater pocket or concealed on your person to reduce the opportunity of large losses. If you do carry a purse, don't wrap the strap around your shoulder, neck or wrist. If your purse is grabbed, a strong strap will not yield easily and you may be injured. Some purse snatch victims have been thrown off balance and have received concussions, broken hips, arms or legs. Don't carry anything more valuable than you can afford to lose. Always leave all unnecessary credit cards at home. When you shop and carry a purse put it in your shopping bag.
  • A good suggestion for men is to carry a second wallet containing a few $1.00 bills and old expired credit cards, which are normally destroyed or discarded. If confronted at knife or gunpoint, give the criminal the second wallet and concentrate on a good physical description to help the police in making the arrest.
  • If you are confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention.
  • Stay alert, use good common sense, and follow your instincts.
  • You should purchase and learn to use an effective non-lethal weapon for your personal defense.
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Child Development Staffs

• The following information should be beneficial for persons employed by Child Development agencies or organizations.

  • Educate the children you are working with on what tricks pedophiles and predators use to lure children away from their present location to another location where they will ultimately commit their crime(s)
  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • When carrying a purse, women should have only three or four one-dollar bills placed inside. Credit cards, currency, driver's license, keys and jewelry should be carried in a coat, sweater pocket or concealed on your person to reduce the opportunity of large losses. If you do carry a purse, don't wrap the strap around your shoulder, neck or wrist. If your purse is grabbed, a strong strap will not yield easily and you may be injured. Some purse snatch victims have been thrown off balance and have received concussions, broken hips, arms or legs. Don't carry anything more valuable than you can afford to lose. Always leave all unnecessary credit cards at home. When you shop and carry a purse put it in your shopping bag.
  • A good suggestion for men is to carry a second wallet containing a few $1.00 bills and old expired credit cards, which are normally destroyed or discarded. If confronted at knife or gunpoint, give the criminal the second wallet and concentrate on a good physical description to help the police in making the arrest.
  • If you are confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention.
  • Stay alert, use good common sense, and follow your instincts.
  • You should purchase and learn to use an effective non-lethal weapon for your personal defense.
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Cosmetologists & Salons

• The following information should be beneficial for Cosmetologists and employees of Beauty Salons.

  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • When you park your car, try to be sure that there will be plenty of light if you will be entering after dark.
  • If you are leaving any place at night, try to have someone watch you walk to your car.
  • Before entering your car, be sure to check the back seat.
  • Beware of people who approach asking for directions and keep a polite but safe distance away.
  • If you feel someone is following you, go to the nearest occupied residence or building and ask for assistance.
  • Upon returning home, particularly after dark, do not linger at the entrance of your residence. Make a quick check for mail or newspapers and enter immediately. If you feel something is wrong, don't enter. Go elsewhere and call for police assistance.
  • When carrying a purse, women should have only three or four one-dollar bills placed inside. Credit cards, currency, driver's license, keys and jewelry should be carried in a coat, sweater pocket or concealed on your person to reduce the opportunity of large losses. If you do carry a purse, don't wrap the strap around your shoulder, neck or wrist. If your purse is grabbed, a strong strap will not yield easily and you may be injured. Some purse snatch victims have been thrown off balance and have received concussions, broken hips, arms or legs. Don't carry anything more valuable than you can afford to lose. Always leave all unnecessary credit cards at home. When you shop and carry a purse put it in your shopping bag.
  • A good suggestion for men is to carry a second wallet containing a few $1.00 bills and old expired credit cards, which are normally destroyed or discarded. If confronted at knife or gunpoint, give the criminal the second wallet and concentrate on a good physical description to help the police in making the arrest.
  • If you are confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention.
  • Stay alert, use good common sense, and follow your instincts.
  • You should purchase and learn to use an effective non-lethal weapon for your personal defense.
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Health Care Staffs

• The following information should cover a wide range of health care institutions including hospitals, hospices, assisted living centers, and nursing homes.

  • Although you may be taking care of a patient whom you believe is a good and law-abiding citizen, that doesn't necessarily mean that the patient's family or acquaintances are law-abiding citizens. Exercise caution when interacting with anyone you do not know personally.
  • If your office or department stocks drugs of any kind, do not make that fact known to anyone who might tell other people - word on the street travels fast. Some drug addicts will commit a whole range of various criminal acts if they even suspect there might be some sort of narcotic in your drug closet. Ask your administrator or supervisor what you should do if someone ever asks about, or demands to get into your drug closet.
  • A major misconception among many people is that all health care offices or department stock drugs, namely narcotics. Ask your administrator or supervisor what you should do if someone ever asks about, or demands to get into your drug closet, especially if you don't have one. If your administrator or department does not have a contingency plan for such a situation, urge them to create one, or better yet, get involved and help them create one.
  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • Stay alert, use good common sense, and follow your instincts.
  • It is always a good idea to purchase and learn to use an effective non-lethal weapon for your personal defense.
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Real Estate Agents

• Some predators have figured out that if they can persuade a real estate agent to show them a home or property, this is an excellent opportunity to commit criminal acts at a crime scene in which they do not have to transport the victim (real estate agent), especially if the property is vacant. Most importantly, always remember that no sale, and no amount of money is worth risking your life!

  The following information will help educate you on what precautionary steps you should take before and while showing a property.

  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • In your office, you should keep on file (in an easily accessible place) basic information about yourself in case of emergencies. Information included in this file should contain your photograph, vehicle model and license plate number, state driver's license number, whom to contact in case of an emergency, and any important medical information.
  • Dress conservatively when working or showing a property. Do not wear overly expensive clothes or jewelry.
  • Do not list your home phone number on your business cards. It is wise to only use your office phone, cell phone, or pager as business contact numbers.
  • Always take your own vehicle when showing a property. Ask your potential clients to follow you in their vehicle. If at all possible, write down their vehicle's license plate number, make, model, color, and any distinguishing or unique characteristics about the vehicle. After doing so, lay this information in the passenger's seat for quick retrieval if necessary.
  • Always lock your car doors when leaving or entering. Always have your keys in hand when walking to and from your vehicle.
  • Never show a property alone in the late evening or at night.
  • Never advertise a property as being vacant.
  • Any initial meetings with a potential client should take place in your office.
  • Always introduce new clients (or potential clients) to at least two (2) other realtors or employees at your office.
  • Always ask new clients (or potential clients) to fill out a personal information form that outlines as much information about them as possible. If your company does not have such a form, give strong consideration to creating one.
  • Always ask new clients (or potential clients) to show you proof of identification (preferably a state driver's license) before you can show them any properties. If they show hesitation toward giving you proof of identification, explain that this is your company policy, and also a new state law. Once they give you the identification, make a copy of it or at least write down all the information on a piece of paper, and attach the paper to a personal information form similar to the one mentioned directly above in the preceeding tip. Also include the address of the property, or properties that you will be showing this client on the same piece of paper containing the client's information. Always leave this information in a place that is easy to find, such as the top of your desk.
  • If you choose to show the property by yourself, tell someone else in your office (or a family member) where you are going, and that the address of the property and client's information are on your desk.
  • When you arrive at the property, stay alert and watch for other people in or around the property. Remember, the person you are meeting might not be alone.
  • After you arrive to meet your potential client, mention to them that this property is being shown quite often during the day, and that other realtors or potential buyers might arrive at any moment. This could discourage and/or stop a crime from occuring altogether.
  • You should always let potential buyers explore areas of a property on thier own, with you following at a safe distance behind. Do not venture into confined or closed-in areas such as basements, bathrooms, or walk-in closets. Venturing into these areas can allow an attacker to trap you, making it much easier for criminal acts to be committed against you. Always position yourself between your clients and a safe exit.
  • Never hold an "Open House" alone. There have been many documented cases of realtors being assaulted, raped, or murdered in such instances.

  Through the years of service we have provided to realtors, we know you will not always follow the above advice. In this instance, try to follow the advice below, it could save your life!

  • If you choose to meet your potential client at the property (without taking any precautions), at least try to take another realtor with you. When you arrive at the property, write down the person's license plate number on a larger piece of paper and lay it in the passenger seat.
  • If your intuition overwhelms you, don't show a vacant property, have them view it alone.
  • If you start to feel uncomfortable with the any situation while showing a property, tell the person(s) involved a pre-planned excuse explaining that you have to check in with your office concerning another property.
  • You and your office should create "key-pass homes" you can use to serve as "SOS" signals while you are showing a property, in case you need to use the example excuse mentioned directly above in a potentially dangerous situation.
  • Stay alert, use good common sense, and follow your instincts. If you feel uncomfortable in a situation, get out right away!
  • Report any suspicious or threatening activity to the police immediately.
  • Create a plan for circumstances where you might have to defend yourself, and be prepared to use it.
  • You should purchase and learn to use an effective non-lethal weapon for your personal defense.
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Sorority Groups

• In a report published by the American Medical Association concerning Sexual Assault in America, college and high school students were questioned concerning various aspects of sexual assault. The following statistics were reported:

  • 35 % of male college students anonymously admitted that, under certain circumstances, they would commit rape if they believed they would not be caught.
  • 1 in 12 male college students admitted to committing a criminal act that met the legal definitions of rape or sexual assault.
  • 84% of male college students who committed rape did not consider the acts they had committed to be rape and/or sexual assault.
  • 56 % of high school girls and 76% of high school boys believed that forced sex was acceptable under "certain" circumstances.

  The following information should be beneficial for people involved in Sorority Groups or related organizations.

  • You should purchase and learn to use an effective non-lethal weapon for your personal defense.
  • Carry your cell or mobile phone with you at all times - they are great to have for any kind of emergency. Be certain that your phone battery is always charged or mostly charged. If you do not own a cell or mobile phone, we strongly recommend that you purchase one.
  • If possible, travel with another person. If you go out to a club, bar, or restaurant, take a friend with you (especially after dark).
  • Never hitchhike or accept rides from strangers.
  • At night, travel only well-lighted and well-traveled streets. Always avoid unlighted areas.
  • Once you have parked your car, if you have to return to your car for any reason, ask a friend to go with you. Don't go alone!
  • Try to stay as close to friends as possible - there really is safety in numbers.
  • Walk in the middle of the sidewalk and never loiter in deserted areas.
  • If accosted by someone in a car, run in the direction opposite the way the car is traveling.
  • Beware of people who approach asking for directions and keep a polite but safe distance away.
  • Once you are in a club, bar, or restaurant, don't accept drinks from anyone you don't personally know. Drinks are an excellent way for a sexual predator to slip you "date rape" drugs such as "liquid ecstasy" and various other incapacitating substances.
  • Attend and keep an eye on your drink at all times. Take it with you everywhere you go.
  • When you order drinks, always go to the bar and watch the bartender make your drink. Just because he's making your drink doesn't necessarily mean he's a law-abiding citizen.
  • If you are leaving any place at night, try to have someone watch you walk to your car.
  • Before entering your car, be sure to look under and around your car. Check the front and back seats thoroughly.
  • When carrying a purse, women should have only three or four one-dollar bills placed inside. Credit cards, currency, driver's license, keys and jewelry should be carried in a coat, sweater pocket or concealed on your person to reduce the opportunity of large losses. If you do carry a purse, don't wrap the strap around your shoulder, neck or wrist. If your purse is grabbed, a strong strap will not yield easily and you may be injured. Some purse snatch victims have been thrown off balance and have received concussions, broken hips, arms or legs. Don't carry anything more valuable than you can afford to lose. Always leave all unnecessary credit cards at home. When you shop and carry a purse put it in your shopping bag.
  • Upon returning home, particularly after dark, do not linger at the entrance of your residence. Make a quick check for mail or newspapers and enter immediately. If you feel something is wrong, don't enter. Go elsewhere and call for police assistance.
  • If you feel someone is following you, go to the nearest occupied residence or building and ask for assistance.
  • If you are confronted with a dangerous situation, cry out for assistance. Yelling "FIRE! FIRE!" instead of "HELP!" will generally bring faster attention.
  • Stay alert, use good common sense, and follow your instincts.

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Review these suggestions as often as possible and be sure to share them with your friends, family, and colleagues. Any one of these could save a life.

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